I am a totally happy customer. The top fit perfectly. They contacted me several times, shipping was awesome. Took about 3 hours to remove everything from my...
I didn't even buy anything, but their customer service is amazing! I was researching some options for my current Jeep JK hardtop and since I was in the...
dynamite customer service ... thnx mike walden at rally tops south ... fit and quality are perfect ... they really appreciate their customers ...
Have them on my LJs and love the 2 piece design for the fun factor and ease of storage on the top when off. My son and dogs love the slider back windows!
So far so good, my order is in. Order process and customer service was fantastic. Can't wait. Will update my review once the product arrives.
Top came and appeard to be in good condition. Arrived fast. Packaged very professionally. Like it much better than the factory and its a 2 piece for my jeep!!
Now that everything is on, I now see that the paint didn't fully cure and the bubble wrap stuck to the hard top and left a pattern in certain spots. Additionally, I've now discovered it doesn't fit perfectly at the front and upon washing it, part of the seal is in pieces. I've also noticed in the back and on the sides, the green underneath is showing and there was not enough layers of paint.
The owner called me today and was happy to remedy the problem. I'm going to visit their office in California and get a replacement top and have them install it.
Little hiccups here and there but I'm happy with service and can't wait to get the replacement.
Replacement is fantastic, exactly what I wanted.
The service is fantastic! Parts as needed good quality.They were more than helpful solving a a rattle I wanted gone.
Multiple hard top leaks; I’ve had a hard top for less than a year, and my interior has been flooded 3 times so far...in Southern California. On top of that, the in-store “installment” process left irremovable black smudges on the hard top itself. I’ve had to go back multiple times for quick fixes on the leaks, and have dealt with rude service. Overall, it’s been a horrible investment and horrible experience. Not too happy with these guys...
Went in for the 3rd time, talked to the owner (Jerry) directly. He was a super super super great help. He understood my frustration, and was quick to remedy it. He took a look at my hard top himself, and with his best staff, found the problem. Much better experience this time around. Thanks Jerry!
Fantastic customer service, decent quality products. I've had the hardtop for my 95 jeep wrangler for 3 years now, still in great condition, though the top is not a perfect fit. I have to really slam one of my doors to get it shut all the way and if it rains too hard, the doors leak at the top.
Last week someone tried to break into my car and broke the driver's side window and it completely shattered. I called customer service and asked what it would take to get one replacement upper door piece (as the upper door pieces are sold as a set online at $700). The lady on the phone - Rhena was super nice and told me to send a picture of the damage. She was extremely prompt at answering my emails and gave me a quote to replace just the window piece itself which saved me hundreds of dollars! I initially contacted them on Monday, they shipped out the piece on Tuesday and I received it on Saturday!! Customer Service is 5 STARS!! It did arrive with a small scuff but I don't really mind that.