Freight cost are additional. Your Rally Top will be shipped via a common carrier.
After your top is shipped, we will contact you with a tracking number and the carrier’s name. The shipping company will contact you with a date and time for the delivery. At this time you can ask for additional services, such as lift gate service or inside delivery. These services are not covered by your prepaid freight charge. In other words, they cost extra and you will have to pay for them.
Somebody needs to be present when your top arrives. You should have another person present to help you and the driver unload the top from the truck.
You must inspect the top for damage, before you sign for it. You are signing that you received the top in good condition. So, it’s very important to open the box up, take your time to look inside and if it’s in good condition, sign for it. If the top is damaged, don’t sign for it. Refuse the shipment and call us at (800) 664-8677.